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Thank you for using Michongo, website (“Site”), and associated platforms (collectively, “Service(s)”). By accessing or using our Services, you are agreeing to the terms below.

1. Overview

The terms below, as well as any additional terms accompanying Michongo’s Services, and any applicable policies, operating rules, and procedures published on our website or any other website we maintain for purposes of providing Services, are referred to collectively as the “Terms.” By using Michongo’s Services, you agree to comply with our Terms and that these Terms control your relationship with Michongo and are legally binding. You understand that the use of our Services is restricted to those uses specified in the Terms.

Michongo may suspend access to its Services without notice if we reasonably believe that you are in violation of the Terms. We maintain the right to revise these Terms at any time and you agree to be bound by the latest version of the Terms.Under the Terms, "Michongo" means Michongo Investments. We may refer to "Michongo" as "we", "our", or "us" in the Terms. We refer to the individual(s), application, service, or business named on Michongo’s registration page or other App Agreement as "you", "your”, or “user(s)”.


Michongo provides Services that allow users to sell or buy products online at discounted price. You understand that although our Services facilitate selling of products online, Michongo do not own any product, we just provide a platform. There is no warranty for our Services, which are provided “as-is,” and you accept and assume any risk associated with use of the Services.


2. Registration

  1.  Who May Accept the Terms. You are not allowed to use Michongo’s Services and cannot accept our Terms unless: (i) you are of legal age to form a binding contract with us; and, (ii) the applicable laws of the United Republic of Tanzania.
  2. Acceptance on Behalf of Entities. If you represent an entity, and you are using Michongo’s Services on behalf of that entity, you confirm and warrant that you occupy a position in that entity which allows you to bind the entity to our Terms. Your use of our Services on behalf of that entity hereby confirms that the entity is bound to the Terms. You understand that any reference to “you” or “your” shall refer to that entity. If you are not properly authorized to bind your entity to these Terms, then you understand that you will be personally responsible for any pursuant damages relating to the use of Michongo’s Services.
  3. Adherence to the Law. By registering to use our Services you confirm that you do and will adhere to all relevant laws, regulations, and rules, including but not limited to those relating to financial and personally identifiable information (“PII”).
  4. Registration. To register to use Michongo’s Services, you must create an account by using our registration page on our website or Mobile App. In order to authenticate your identity, we will ask you for personal information when you register. This information may include your name, location, email address, phone number, the nature of your business or activities, and certain other information about you as may be required of you at Michongo’s sole discretion from time-to-time. Michongo takes your privacy very seriously, and to learn more about how we treat your PII, please refer to our Privacy Policy located below.
  5. Accurate Information. You agree that any information you provide Michongo as part of any registration process to use our Services will be accurate and you will keep such information up to date and promptly inform us of any changes.
  6. Account Information Security. You take full responsibility for the security of your account login information and password. You shall not share your account credentials with anyone, and you agree that you are responsible for all activity conducted through your account.
  7. Consent to Receive Electronic Communications from Michongo. By registering to use our Services, you consent to receive electronic communications from Michongo. “Communications” may come in the form of an email to you from Michongo or as an update to our website. You confirm that you are able to receive such communications and will diligently check our email and our webpage for these communications. Michongo will consider a communication received by you 24 hours after sending or posting it.

3. Third Parties

  1. Compliance with the Law. You agree that you are subject to, and will comply with, all applicable laws, regulations, and third party rights, including, but not limited to, those relating to the import or export of data or software, privacy, and local laws. You further agree that you will not use our Services to encourage or promote illegal activity or violation of third party rights and that you are bound by, and will not violate, any other terms of service with Michongo or its affiliates.
  2. End-Users and Other Third Parties. It is your responsibility to obtain consent from your end-users to gather any information necessary to facilitate your services, and you agree to fully abide by all applicable laws when gathering such information, including, but not limited to, laws pertaining to financial and personally identifiable data. You understand that Michongo does not have a relationship, legal or otherwise, with your end-users or other third-parties related to your services, and we are not responsible for your relationship with these end-users or other third parties. We do not provide customer support to your end-users, and we will not be involved in any dispute you have with your end-users or other third parties. You also agree that you will require your end-users to accept and comply with all applicable laws and regulations, and you will not knowingly enable your end-users to violate such laws and regulations.

4. USSD Processing

In order to improve Michongo user experience, we have added option for our users to process USSD payment to Mobile network directly from App using Hover SDK, you can read their terms and conditions here, hover proces USSD request and response on background, we do not tore any personal infoamtion on our App after transaction has completed. In order to complete, you must grant Michongo the following permissions;

  1. SMS_CB_RECEIVED for customer communication
  2. SMS Based financial transaction

If you do not want to grant these permissions to Michongo, you can still use Michongo and make offline payment by taking reference number and use normal USSD mobile payment or Mobile network operator Apps for payment and NOT through hover.

5. Indemnification, No Warranty, and Exclusion of Liability

  1.  Indemnification. You shall defend, indemnify, and hold Michongo harmless from any third party claim, suit, demand, loss, liability, damage, action, or proceeding and any related liabilities, damages, settlements, penalties, fines, costs or expenses (including all attorney’s fees and litigation costs) that result from: (i) your violation of any of the Terms; (ii) your use or misuse of our Services; (iii) your misconduct (whether willful, negligent, reckless, or otherwise); (iv) your actual or alleged violation of any third party rights, applicable laws, regulations or rules, including but not limited to those relating to PII and intellectual property; and/or (v) any disputes or issues you have with any end users, to include mobile money providers, including but not limited to PII, products, or services.
  2. Disclaimer of Warranties. ALL LICENSED SOFTWARE, DOCUMENTATION AND OTHER PRODUCTS, INFORMATION, MATERIALS AND SERVICES PROVIDED BY US ARE PROVIDED “AS IS”. WE HEREBY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHER (INCLUDING ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE OR TRADE PRACTICE), AND SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
    c. Exclusion of Liability. IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY THIRD PARTY UNDER OR IN CONNECTION WITH THE TERMS OR SUBJECT MATTER UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY AND OTHERWISE, FOR ANY (i) INCREASTED COSTS, DIMINUTION IN VALUE OR LOST BUSINESS, PRODUCTION, REVENUES OR PROFITS, (ii) LOSS OF GOODWILL OR REPUTATION, (iii) USE, INABILITY TO USE, LOSS, INTERRUPTION, DELAY OR RECOVERY OF ANY LICENSED SOFTWARE, (iv) LOSS, DAMAGE, CORRUPTION OR RECOVERY OF DATA, OR BREACH OF DATA OR SYSTEM SECURITY, (v) COST OF REPLACEMNT GOODS OR SERVICES, OR (vi) CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED OR PUNITIVE DAMAGES, IN EACH CASE REGARDLESS OF WHETHER WE WERE ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR SUCH LOSSES OR DAMAGES WERE OTHERWISE FORSEEABLE, AND NOTHWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. THIS LIMITATION OF LIABILITY SECTION SHALL APPLY TO FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. YOU FURTHER AGREE TO LIMIT ANY ADDITIONAL LIABILITY NOT DISCLAIMED IN THESE TERMS.

6. Miscellaneous

  1. Governing Law & Submission to Jurisdiction. The Terms are governed by and construed in accordance with the internal laws of the United Republic of Tanzania without giving effect to any choice or conflict of law provision or rule that would require or permit the application of the laws of any jurisdiction other than those of the United Republic of Tanzania. Any legal suit, action or proceeding arising out of the Terms will be instituted in the federal courts of the United Republic of Tanzania.
  2. Severability. Should any part of the Terms be deemed unenforceable by any competent body for any reason, that part shall be severed from the Terms, and the balance of the Terms shall remain enforceable and in effect.
  3. Force Majeure. Michongo is not responsible for any loses or damages arising from suspension of the Services due to extraordinary events or circumstances beyond our control.
  4. No Waiver. Any failure of Michongo to enforce any part of the Terms will not constitute a waiver of such part of the Terms.
  5.  Assignment. The Terms are not assignable, transferable or sub-licensable by you except with Michongo’s prior written consent.
  6. No Agency. Nothing in the Terms shall be construed to establish a partnership, joint venture, or other agency relationship between Michongo and you or between Michongo and any of your end users, to include mobile money providers.
  7. Right to Amend. Michongo maintains the right to change or add to any part of the Terms at any time. Such changes will be posted on our website. You agree that you will at all times be bound by the latest version of the Terms, regardless of if you began to use the Services prior to publication of such updated Terms.

 

Contact us

  • Telephone: +255738678404
  • E-mail: info@michongo.co.tz
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